Parents of preterm and sick newborns often face emotional, physical, and psychological challenges during their baby’s stay in the neonatal intensive care unit (NICU). Professional medical care is essential, but so is emotional support from people who have lived through the same experience. Peer-to-peer support programs offer parents comfort, understanding, and hope during a difficult time. In Switzerland, Frühchen & Neokinder Schweiz is leading the way by training former NICU parents to stand alongside families and provide this vital support.